This website policy covers a website that allows consumers to fill inquestionnaires, forms and surveys, loan applications, subscription services, and online expert chat.
1. About this Website Policy
This website policy applies tothis website, which is operated on behalf of Blue Cow Finance (ACN 668 714 734) and its related bodies corporate ('we', 'us' and 'our').
We are committed to protecting your privacy.
This policy sets out how your personal information will be treated as you access and interact with this website.
Our website privacy policy may change from time to time.
2. Collection and Use of Information
We may collect personal information from you directly or via your use of our services. We will only collect personal information which is reasonably necessary for, or directly related to, our functions or activities.
3. Sensitive Information
Sensitive information refers to details about a person’s racial or ethnic origin, political opinion, membership of a political association, religious beliefs or affiliations, philosophical beliefs, membership of a professional or trade association, membership of a trade union, sexual preferences or practices, criminal record, or health information.
We will not ask you to disclose sensitive information, however if you choose to provide it, that information will be captured and stored.
4. Information from Third Parties
Our website contains links to the websites of third party providers of goods and services (Third Party Websites). If you access Third Party Websites through our website and those third parties collect information about you, we may also collect or have access to that information as part of our arrangements with those third parties.
Where you access a Third Party Website from our website, cookie information, information about your preferences, or other information you have provided about yourself may be shared between us and that third party.
5. Advertising and Tracking
When you view our advertisements on a Third Party Website, the advertising company may use ‘cookies’ and in some cases ‘web beacons’ to collect information such as:
- the server your computer is logged onto;
- your browser type;
- the date and time of your visit;
- the performance of their marketing efforts.
When you access our website after viewing one of our advertisements on a Third Party Website, the advertising company may collect information on how you use our website (e.g. which pages you view) and whether you complete an online application.
6. Cookies
We use ‘cookies’ to provide you with a better, more customised service and a more effective website experience.
A ‘cookie’ is a small text file placed on your computer by our web page server. It can later be retrieved by our webpage servers. Cookies are widely used on websites and you can choose if and how a cookie will be accepted by configuring your preferences in your internet browser.
We use cookies for a number of purposes, including:
- to allocate a unique number to your internet browser;
- to customise our website for you;
- for statistical purposes;
- to identify if you have accessed a Third Party Website;
- for security purposes.
7. IP Addresses
Your IP address is the identifier for your computer when you are using the internet. It may be necessary for us to collect your IP address for your interaction with various parts of our website.
8. Online Applications
When you submit a completed online application to us, we retain the information contained in that application in order to provide any financial services you require.You may also suspend and save online applications to complete and submit at a later time. Any information you have entered will be retained in our systems so that you can recover it when you resume. Suspended or saved applications may be viewed by us.
9. Security of Information
The security of your information is a priority for us.
We regularly review developments in security and encryption technologies. Please be aware that no data transmission over the internet can be guaranteed as totally secure.
We take all reasonable steps to protect the information in our systems from misuse, interference, loss, and any unauthorised access, modification, or disclosure.
Where we no longer require your information and are legally permitted to do so, we will take all reasonable steps to destroy or de-identify it.
We take reasonable steps to preserve the security of cookie and personal information in accordance with this policy. If your browser is suitably configured, it will indicate whether information you are sending us will be secure (encrypted) or not secure (unencrypted).
10. Direct Marketing
We will not use or disclosesensitive information about you for direct marketing purposes unless you haveprovided your consent.
We may use your personal information for direct marketing purposes. If you do not wish to receive direct marketing communications from us or from other organisations, or if you wish to know the source of the information being used, please submit a request to info@bluecowfinance.com.au. We will respond to your request as soon as practicable.
11. Disclosure to Overseas Entities
We do not generally disclose personal information obtained from cookies to overseas entities in the course of our activities.
Please contact us on +61 1300 009 269 if you would like further information.
Last updated: April 2026